Delivery Conditions
- We deliver products to the USA, Canada, the UK, and other European countries from our warehouse in Istanbul, Turkey.
- Delivery times may vary depending on the destination and the shipping method selected.
- Shipping costs will be calculated at checkout and are based on the destination and the weight of the products.
Return Conditions
- If you are not satisfied with your purchase, you may return the products within 14 days of delivery for a refund or exchange.
- Products must be returned in their original condition and packaging.
- To initiate a return, please contact us at [email protected] with your order details and reason for return.
Return Shipping Costs
- You are responsible for the cost of returning the products unless the products are faulty or not as described.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Refunds
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected].
Contact Us
If you have any questions about our delivery and return conditions, please contact us at:
VİTALİST SAĞLIK DANIŞMANLIK VE TURİZM TİCARET LİMİTED ŞİRKETİ
Istanbul, Turkey
Email: [email protected]